"I have a GuitarSam gift card. Is it still good?"
Yes, your gift card balance is still active with us! We can continue to provide you with many of the items you’re accustomed to purchasing from us. Check out our inventory at GuitarSam.com and email us at kevin@guitarsam.com for directions on how to redeem your gift card.
"I still have store credit at GuitarSam. How do I use it?"
Your store credit is still active! If you have store credit with us due to trade-ins or returns, your store credit amount is still on record in your customer file. We can continue to provide you with many of the items you’re accustomed to purchasing from us. Check out our inventory and email us at kevin@guitarsam.com to use your store credit.
"Can you still special order items for me?
We are no longer special ordering products. We are no longer stocking or special ordering instruments and amps. We do have a great selection of strings, capos, humidifiers, cables, electronic tuners, pickups and much more that you can order from us online.
"Can I still phone GuitarSam?"
Our phone number is still active and the greeting informs you that the bricks-and-mortar store is permanently closed, but you can still contact us through email at kevin@guitarsam.com or by visiting our website. There is no longer an option to leave voicemail at our phone number.
"Are you still doing repairs?"
We are no longer offering repair services, but you you can find an index of local service techs on our Service Referrals page.
"Why did GuitarSam close?"
Owner Kevin Crossett managed GuitarSam for over 42 years! As much as he still loves the music industry, it was time to take other interests and desires into account, such as more time for bicycling, kayaking, a little traveling, maybe even playing some guitar and ukulele!
Please check with us by email if you have questions that we haven't covered here.
Yes, your gift card balance is still active with us! We can continue to provide you with many of the items you’re accustomed to purchasing from us. Check out our inventory at GuitarSam.com and email us at kevin@guitarsam.com for directions on how to redeem your gift card.
"I still have store credit at GuitarSam. How do I use it?"
Your store credit is still active! If you have store credit with us due to trade-ins or returns, your store credit amount is still on record in your customer file. We can continue to provide you with many of the items you’re accustomed to purchasing from us. Check out our inventory and email us at kevin@guitarsam.com to use your store credit.
"Can you still special order items for me?
We are no longer special ordering products. We are no longer stocking or special ordering instruments and amps. We do have a great selection of strings, capos, humidifiers, cables, electronic tuners, pickups and much more that you can order from us online.
"Can I still phone GuitarSam?"
Our phone number is still active and the greeting informs you that the bricks-and-mortar store is permanently closed, but you can still contact us through email at kevin@guitarsam.com or by visiting our website. There is no longer an option to leave voicemail at our phone number.
"Are you still doing repairs?"
We are no longer offering repair services, but you you can find an index of local service techs on our Service Referrals page.
"Why did GuitarSam close?"
Owner Kevin Crossett managed GuitarSam for over 42 years! As much as he still loves the music industry, it was time to take other interests and desires into account, such as more time for bicycling, kayaking, a little traveling, maybe even playing some guitar and ukulele!
Please check with us by email if you have questions that we haven't covered here.